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Experiences, Sales, and Add-ons Reference

This page collects reference information in tables for the three screens in the experiences area: the event list, the sales history, and the add-ons catalog. It isn’t a step-by-step guide; see the area’s how-to guides for that.

The Experiences screen shows the list of events and experiences created in your account. From here you can see each event’s status, capacity sold, and access each one’s management.

The header shows the title “Experiences” with the subtitle “Manage your events and experiences to connect with your audience.” The available actions are Create, Sync, and an expandable menu with additional options.

FilterAvailable valuesDescription
Date viewCurrent / Past / AllShows events depending on whether their start date is future, past, or without distinction.
Text searchFree fieldFilters by event name. The field shows the placeholder “Search by event…”
ColumnDescription
ChannelIcon identifying the event’s channel or platform.
NameThe event’s name.
LocationThe place where the event takes place.
DateThe event’s start date and time.
TicketsTickets sold against total capacity, in “sold / total” format.
StatusThe event’s current status (see the status table).
PromoterName of the promoting organization.
ActionsActions available for that event (see the actions table).
ActionDescription
View attendeesOpens the event’s attendee list. Appears as an inline button on the row.
Copy linkCopies the event’s public link to the clipboard.
Clone experienceCreates a copy of the event with the same configuration.
StatusDescription
ScheduledThe event is active and has a future start date.

The Sales screen shows the full history of purchases made in the tenant. It’s a read-only view with filters to locate specific sales. Default pagination is 25 records per page.

FilterTypeDescription
EventDropdownFilters sales by event. The default value is All.
Date rangeCalendar selectorShows only sales made within the chosen interval.
Minimum amountNumeric fieldExcludes sales below the amount entered, in EUR.
Maximum amountNumeric fieldExcludes sales above the amount entered, in EUR.
Search by name or codeText fieldFilters by buyer name or by the transaction’s reference code.
ClearButtonRemoves all active filters and returns the view to its initial state.
ColumnDescription
DateDate and time the purchase was made.
ChannelIcon of the channel through which the sale was processed.
ReferenceTransaction identifier, in hexadecimal string format.
Buyer (name)Buyer’s full name.
Buyer (email)Buyer’s email address.
AmountSale amount in EUR.
StatusThe sale’s status (see the status table).
StatusDescription
CompletedThe purchase was processed and paid successfully.

The Add-ons screen shows the catalog of extra products that can be sold alongside tickets, such as merchandise, accommodation, transport, food, drinks, and activities.

The header shows the title “Add-ons” with the subtitle “Add-ons list.” The available actions are Create, Sync, and an expandable menu with additional options.

CategoryDescription
AllShows the full catalog without filtering by type. It’s the tab active by default.
MerchMerchandise products, such as T-shirts or other branded event items.
FoodFood products linked to the event or venue.
DrinksDrinks available as an add-on to the experience.
TransportTransfer or travel services to the event.
AccommodationLodging options related to the event.
ActivitiesExtra experiences related to the event, such as workshops or equipment rental.
ColumnDescription
ChannelIcon of the channel or platform associated with the add-on.
NameThe add-on’s name.
PriceUnit price in EUR. Can be €0.00 for free add-ons.
SalesNumber of units sold.
StatusThe add-on’s current status (see the status table).
Creation dateThe date the add-on was created.
StatusDescription
AvailableThe add-on is active and for sale.
Out of stockThe add-on has no units available.