# Work with your email templates from the chat Before launching a mass email, it's always worth reviewing the template: that personalized data displays correctly, that the subject line isn't truncated, that the design looks right. Normally that means opening the editor, finding the template, previewing it and sending yourself a test. With Nevent AI you can do that review from the chat. The assistant can preview the template with data from a real contact, clone it for a new campaign, or send you a test directly to your email. Sofía, community manager of a nightclub, has four base templates she rotates each week. Before using one, she asks the assistant to show it with the data of a specific attendee to check that the personalization works. ## What you can ask Available in "Read-only" mode and above: - "List all my email templates" - "Which templates have I used in the last 3 months?" - "Show me the full content of the 'Purchase confirmation' template" - "How many times has the 'Monthly newsletter' template been used?" - "Preview the 'Weekly schedule' template with data from a real attendee" ## What the assistant can prepare for you Read and prepare Available in Read and prepare mode or higher. Beyond querying, the assistant can: - **Create a new template** — describe the content and the assistant generates the base structure in your account - **Update a template** — modify the subject line, content or tags of an existing template - **Clone a template** — duplicate a template to use as the base for a variant without modifying the original - **Rename a template** — change the name without touching the content - **Preview with real data** — the assistant resolves personalization variables using a sample contact - **Send a test** — send the test email to up to 10 recipients to validate the design in a real inbox :::tip[Tip] Use the preview with real data feature before launching any campaign with personalization. That way you catch any variable like name or event that appears blank. ::: ## How Sofía uses it before each weekly send Sofía has a template called 'Weekly schedule' that she uses every Wednesday. Before creating the campaign draft, she wants to make sure the personalization works correctly. > "List my templates and tell me when I last used each one" The assistant shows the four active templates with the date of last use. > "Preview 'Weekly schedule' with data from a real attendee" The assistant resolves the variables (name, city, next event) with data from a contact in the database and shows how the email would look in the inbox. > "There's a variable that appears blank. Rename the template 'Weekly schedule v2' and update the welcome field to have fallback text if the name is empty" The assistant updates the template. > "Send me a test to my email before using it in the campaign" The assistant sends the test email. Sofía reviews it in her inbox — everything looks correct. > "Create a campaign draft using 'Weekly schedule v2' for the 'Active last 30 days' segment" The reviewed template is ready for Wednesday's campaign. ## Combine it with - [Campaigns](/en/nevent-ai/what-you-can-do/campaigns/) — use the reviewed template in a campaign draft - [Audience and segments](/en/nevent-ai/what-you-can-do/audience/) — create the right segment for the campaign using this template - [Use case: diagnosing an underperforming campaign](/en/nevent-ai/use-cases/diagnosing-an-underperforming-campaign/) ## What it cannot do yet - It cannot edit the visual design (blocks, colors, images) from the chat — that is done in the Nevent visual editor - It cannot import templates from other platforms (Mailchimp, Klaviyo) - Creating templates from scratch is functional but produces basic HTML; for more elaborate designs use the visual editor **This is part of Nevent Email Marketing:** The templates you manage here are part of the [Nevent Email Marketing](https://nevent.ai/en/features/email-marketing) module. [Request information](https://nevent.ai/en/request-information) to see all the capabilities of the visual editor.