# Waitlists: find and review your sign-ups

A waitlist is an experience where your audience signs up instead of buying a ticket. It is useful for measuring demand before tickets go on sale, for handling a sold-out event, or for gathering interest in a date that is not confirmed yet. This guide shows you where to find them and how to read their figures.

## Step 1: Open the Experiences section

In the side menu, inside the **Content** block, click **Experiences**.

Above the table you will see the view filter with its four options: **Current**, **Past**, **All** and **Waitlists**. The first three filter by date; the fourth filters by experience type.

![Demo Fest Experiences list with the four-option view filter (Current, Past, All and Waitlists) above the events table, with the Current view selected](/images/guias/experiencias/listas-de-espera/paso-1-filtros-de-vista.png)

## Step 2: Switch to the Waitlists view

Click **Waitlists**. The table filters immediately and shows only experiences of this type, with the same columns as the other views.

If your account does not have any waitlist yet, the table will be empty. That is not an error: the view is always available and will fill up as soon as you create experiences of this type.

![Waitlists view of Experiences with the tab selected and an empty table, showing the message that no experiences have been created](/images/guias/experiencias/listas-de-espera/paso-2-vista-listas-de-espera.png)

## Step 3: Read the Tickets column as sign-ups

In a waitlist nobody buys, so the **Tickets** column does not count sales: it counts **people signed up**, and the cell itself is labelled so you don't mistake it for a sale.

This also changes how capacity reads. A waitlist usually has no capacity set, and in that case the cell shows only the number of sign-ups, without the "sold / capacity" fraction you would see in an event with tickets on sale.

:::tip[Tip]
Sign-ups are a very useful demand signal before opening sales. If a waitlist grows quickly, you have a solid case for increasing capacity, adding a date, or launching the presale earlier than planned.
:::

## Step 4: Open the detail to see who signed up

Click the name of the experience to open its record. In a waitlist, the left-hand panel reads **Sign-ups** rather than **Attendees**, and the screen is titled the same way.

The useful difference is in the buttons: a waitlist shows **Create campaign for sign-ups**, which takes you straight to messaging them, and drops the invite-attendees button, which would make no sense here. If nobody has signed up yet, the screen says so plainly instead of leaving you an unexplained empty table.

:::tip[Tip]
That button is what makes a waitlist actionable: the moment you open sales, those are the people to tell first, and you already have them grouped and ready to receive the campaign.
:::

## Result

You now know how to reach your waitlists and read them without confusing them with sales:

- The **Waitlists** view is the fourth option in the Experiences filter.
- The **Tickets** column counts people signed up, not tickets sold.
- With no capacity set, the cell shows only the number of sign-ups.

## Next step

- [Tour your experiences](/en/experiences/tour-your-experiences)
- [What are experiences](/en/experiences/what-are-experiences)
- [Analytics for your event](/en/experiences/analytics)